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    Lead site visit ratio has been Increased over 20% with Metroleads SEA.

    Challenges

    • Excessive Operational Costs for telephony
    • Lead Handling Issues as Highrise ERP does not support automations.
    • Lower Site Visits as compared to enquiries made by leads
    • Lack of Automations and Timely Follow-ups
    • Issues in placing Outbound Calls from website

    Solutions

    • Implemented On-Premise PRI with GSM Gateway Solution in 2020 that proved to be cost-effective and increased call answered ratio significantly
    • Configured Automations to reduce New Lead Turnaround Time and to capture and nurture leads faster
    • Implemented Custom Workflows and Report Generation to facilitate smooth lead handling
    • End-to-end Implementation for all Business Processes

    About Nyati Group

    Nyati Group combines the dual ethos of integrity and aesthetics in building futuristic landmarks. With customer at the core of all its endeavours, every project under the Nyati brand is conceptualised keeping in mind the aspirations of the buyer. This helps us to build enriching living spaces that exude a sense of pride amongst the inhabitants.

    Headquarters

    Yerwada, Pune

    Vision

    To create functionally efficient, best quality, landmark buildings to fulfil needs of society.

    Impressive Results

    01

    Increased Bookings by 15%

    02

    Number of Site Visits increased by 20%

    03

    50% Reduction in Operational Expenditure for Telephony

    04

    100% Tracking of all Customer Communications

    MetroLeads specialises in providing lead management and customer engagement solution and helps organisations accelerate their productivity and efficacy of their teams.