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    Pride Purple's pre-Sales team's productivity has increased over 20% and 100% leads and data security with Metroleads.

    Challenges

    • High Lead Data Leakage as customers making direct enquiries were routed via channel partners
    • Excessive Operational Costs for telephony
    • No Visibility of Sales Data made it impossible to find gaps in their business processes, which lead to loss of site visits & bookings
    • Lack of Automations and Timely Follow-ups

    Solutions

    • Implemented On-Premise PRI with GSM Gateway Solution that proved to be cost- effective & increased call answered ratio
    • Implemented Phone Number & Email Masking for enhanced security
    • Restricting Database Access Rights to System Administers
    • Configured Automations to capture and nurture leads faster
    • Provided Custom Filters & Reports to identify anomalies and high-risk areas

    About Pride Purple Group

    Pride Purple Group’s journey commenced nineteen years ago and continues with greater purpose now. With a deeply implied motive of enhancing urban living, Pride Purple Group initiated structures with design ethics, stature and elegance.

    Headquarters

    Ganeshkhind Road, Pune

    Vision

    Vision sets the direction right. And at Pride Purple Group, the direction of growth and flourishing is backed by our vision. Our goal is to co-create 200 million sq. ft. of structures by 2025.

    Impressive Results

    01

    Leads to Site Visit Conversion Ratio stands at 15% as compared to 11% previously

    02

    New Lead Turnaround time reduced to 10 mins as compared to 20-25 mins previously

    03

    30% Savings in Operational Expenditure on Telephony

    MetroLeads specialises in providing lead management and customer engagement solution and helps organisations accelerate their productivity and efficacy of their teams.