The 4 Biggest Emerging CX Trends and Predictions You Need to Know for 2022
Customer experience is more important than ever before. According to a 2018 study from PwC, customers are willing to pay up to 16% more for great service and that number is continuously increasing. With businesses fiercely competing for customers, it's
The Top 6 Features to Look For When Selecting a CRM Solution
The importance of a CRM for businesses has been proven time and time again. Research from Aberdeen Group in 2015 found that companies which adopted a CRM software achieved greater competencies including a 23% higher lead conversion rate. However, the process
5 Reasons Why CRM Is Crucial for Real Estate Sales
The real estate business is uniquely competitive. Selling homes requires building human connections, and forging a relationship that builds trust. Whether you’re a builder or a realtor, you need to make an impression on your clients right from the time
5 Marvelous Ways To Increase Efficiency and Save Time With CRM Integrations
As per a 2016 LinkedIn report, 64% of companies find CRM to be extremely impactful in building relationships, selling, and being productive. Increasing efficiency does not simply mean recruiting more salespeople. Streamlining your processes and workflows, and eliminating time-consuming tasks
5 Reasons Why Every Small Business Should Implement CRM
CRMs are essential to businesses of all sizes. However, a CRM is particularly important for small businesses for whom profits and productivity are more urgent and vital. Having a CRM system aids small businesses in the automation of operations, the improvement
Corona will have a deeper impact on how you work than you realized. Do you have it figured out?
Covid-19 outbreak is a tragedy for all of us. To avoid social-connect, we are required to work remotely, which is one of the best solutions to deal with the situation. For small and medium businesses, many are scrambling to ensure