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    automation Tag

    Customer experience is more important than ever before. According to a 2018 study from PwC, customers are willing to pay up to 16% more for great service and that number is continuously increasing. With businesses fiercely competing for customers, it's

    The importance of a CRM for businesses has been proven time and time again. Research from Aberdeen Group in 2015 found that companies which adopted a CRM software achieved greater competencies including a 23% higher lead conversion rate. However, the process

    As per a 2016 LinkedIn report, 64% of companies find CRM to be extremely impactful in building relationships, selling, and being productive. Increasing efficiency does not simply mean recruiting more salespeople. Streamlining your processes and workflows, and eliminating time-consuming tasks

      Covid-19 outbreak is a tragedy for all of us. To avoid social-connect, we are required to work remotely, which is one of the best solutions to deal with the situation. For small and medium businesses, many are scrambling to ensure